Responsible Gaming

At Codere, we are committed to promoting responsible gaming practices to ensure a safe and enjoyable experience for all our users. We recognise the importance of providing tools and support to help players maintain control over their gaming activities and to prevent any potential harm associated with gambling.

Setting Limits

One of the key measures to promote responsible gaming is the ability to set personal limits. These limits can help you manage your time and spending on our platform effectively. At Codere, you can set various types of limits, including deposit limits, loss limits, and session time limits. By establishing these boundaries, you can enjoy gaming within your means and reduce the risk of developing problematic behaviour.

Self-Exclusion

If you feel that you need a break from gaming or want to stop playing for a period, Codere offers self-exclusion options. Self-exclusion allows you to temporarily or permanently restrict your access to your account and the gaming services. This tool is designed to help you take control and prevent impulsive decisions that could negatively impact your wellbeing.

Safety Tools and Account Protection

Your safety and security are paramount to us. Codere employs a range of safety tools to protect your account and personal information. These include secure login procedures, data encryption, and monitoring systems to detect unusual activity. We encourage all players to use strong passwords and to keep their account details confidential to further enhance security.

Age Restrictions

Codere strictly enforces age restrictions to ensure that only individuals who are legally permitted to gamble can access our services. It is mandatory to be of legal gambling age in your jurisdiction to register and play on our platform. We use verification processes to confirm age and identity, helping to prevent underage gambling and protect vulnerable individuals.

Support and Assistance

We understand that gambling should be a form of entertainment and not a source of distress. If you or someone you know is experiencing difficulties related to gambling, Codere provides access to support resources and organisations specialising in responsible gaming. Our customer service team is also available to offer guidance and assistance with any concerns you may have.

Additional Resources

  • Information on recognising signs of problem gambling
  • Advice on how to seek help and support
  • Links to professional counselling and support organisations

We encourage all players to gamble responsibly and to reach out for help if needed. By working together, we can create a safer gaming environment for everyone.

Conclusion

Responsible gaming is a shared commitment between Codere and our players. Through the use of limits, self-exclusion, safety tools, strict age verification, and support options, we strive to provide a secure and responsible gaming experience. Remember to play within your limits and seek help if gambling stops being fun.